Indian Professionals in London & UK Ltd ("IPLUK Solutions", "we", "us", "our") is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains what personal data we collect from you, how we use it, who we share it with, and what rights you have in relation to it.
This policy applies to all personal data collected through:
Please read this policy carefully. By using our Website or submitting any form, you confirm that you have read and understood this policy.
Our Details:
Indian Professionals in London & UK Ltd — Data Controller
Company No. 16609759
Registered Office: 128 City Road, London, EC1V 2NX
Email: hello@indiansinlondonuk.com
WhatsApp: +44 7570 766017
ICO Registration: We are registered with the Information Commissioner's Office.
ICO Registration Reference: ZC009011
Registration Date: 07 October 2025 · Renewal Due: 06 October 2026
We process your personal data in accordance with:
We collect different categories of personal data depending on how you interact with us.
When you submit an enquiry through any page of ipluksolutions.com, we collect:
When you register as a free member via the Website, we collect:
When you register your business on the IPLUK Solutions Service Provider Directory, we collect:
When you browse ipluksolutions.com, we automatically collect certain technical data through cookies and analytics tools, including:
See Section 8 (Cookies) for full details.
We use your personal data for the following purposes and on the following legal bases under UK GDPR:
Legal Basis: Legitimate interests / Contract performance
We use your name, email, phone, and WhatsApp number to respond to your enquiry about our Real Estate, Marketing, Events, or Career Consultancy services, and to connect you with the relevant channel partner or community sponsor where applicable.
Legal Basis: Contract performance / Consent
When you register as a free member, we use your details to add you to our Mailchimp subscriber list, send you a welcome email, and provide you with access to exclusive member deals from listed service providers.
Legal Basis: Contract performance
When you register as a service provider, we use your details to create and manage your directory listing, process approval or rejection of your listing, and send you transactional notifications about your listing status and enquiries received.
Legal Basis: Consent
With your explicit consent, we may send you marketing communications about IPLUK Solutions services, community events, and relevant updates from our partner network. You can withdraw this consent at any time by clicking Unsubscribe in any email or contacting us directly.
Legal Basis: Legal obligation
We may process your data where required to comply with applicable laws, court orders, or regulatory requirements.
Legal Basis: Legitimate interests
We use anonymised and aggregated analytics data to understand how our Website is used and to improve the user experience, content, and service offering.
We use the following third-party tools and services in the operation of ipluksolutions.com. Each processes personal data on our behalf as a data processor, bound by appropriate data processing agreements.
Provider: Google LLC
Purpose: Website analytics — tracking page views, user behaviour, CTA clicks, enquiry form submissions, directory interactions, and filter usage
Data transferred: Anonymised usage data, IP address (anonymised), device and browser information
More information: policies.google.com/privacy
Provider: Meta Platforms Inc.
Purpose: Audience tracking for Facebook and Instagram advertising and retargeting — connecting website activity with IPLUK and IWLUK Facebook communities
Data transferred: Anonymised event data, pixel ID, browser and device information
More information: facebook.com/privacy/policy
Provider: The Rocket Science Group LLC (Intuit)
Purpose: Email marketing — managing free member registrations, welcome emails, and community newsletters
Data transferred: Name, email address, WhatsApp number, location, subscription preferences
More information: mailchimp.com/legal/privacy
Provider: Meta Platforms Inc.
Purpose: Enquiry management, community communications, and pre-filled CTA links on the Website
Data transferred: Phone number, message content when you initiate contact
More information: whatsapp.com/legal/privacy-policy
Provider: SendGrid or Mailgun (to be confirmed)
Purpose: Sending transactional emails — enquiry notifications, service provider approval/rejection notifications, and system alerts
Data transferred: Name, email address, enquiry or notification content
Purpose: Running the ipluksolutions.com platform — handling form submissions, service provider registrations, admin panel, provider dashboard, and enquiry management
Data stored: All form submission data, provider registration data, and enquiry data stored in our secure MySQL database on the IPLUK hosting environment.
Note: We do not sell your personal data to any third party. We do not share your personal data with any third party for their own marketing purposes.
When you submit a Real Estate enquiry, we may share your name and contact details with the relevant channel partner — Godrej Properties, Danube Ltd, or CBRE — in order to facilitate the introduction you have requested. We will always make clear when this sharing is about to occur.
When your enquiry is best served by a community sponsor — such as Temple Solicitors, Mortgage Bazaar, or FinsBridge — we may share your contact details with that sponsor to facilitate the introduction. This sharing only occurs in direct response to your enquiry.
We may disclose your personal data to law enforcement, regulatory authorities, or courts if required to do so by applicable law.
If IPLUK Solutions or Indian Professionals in London & UK Ltd is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the relevant third party. We will notify you before your data is transferred or becomes subject to a different privacy policy.
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
After the applicable retention period, we securely delete or anonymise your personal data.
Our Website uses cookies — small text files stored on your device — to improve your browsing experience and to collect analytics data.
These cookies are essential for the Website to function. They include the cookie that records whether you have dismissed our first-visit disclaimer popup, and session cookies for the service provider login area. These cookies cannot be disabled.
We use GA4 cookies to understand how visitors use our Website — which pages are visited, how long users stay, and which CTAs are clicked. This data is anonymised and used to improve the Website. You can opt out of GA4 tracking by enabling the Do Not Track setting in your browser or by declining analytics cookies in our cookie consent banner.
We use the Meta Pixel to build audiences for Facebook and Instagram and to track the effectiveness of any community promotion. You can opt out of Meta tracking through your Facebook privacy settings or by declining marketing cookies in our cookie consent banner.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. Our cookie consent banner, displayed on your first visit, allows you to accept or decline non-essential cookies.
As a data subject under UK GDPR, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data we hold about you (a Subject Access Request). We will respond within one month of receiving your request.
You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
You have the right to ask us to delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw your consent, or where there is no other lawful basis for processing.
You have the right to ask us to restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have disputed.
Where our processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis. You also have an absolute right to object to your data being used for direct marketing purposes.
Where our processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of your rights, please contact us at:
Email: hello@indiansinlondonuk.com
WhatsApp: +44 7570 766017
Post: Indian Professionals in London & UK Ltd, 128 City Road, London, EC1V 2NX
We will respond to all requests within one calendar month. In some cases, we may need to verify your identity before processing your request.
If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
ICO Reference for Indian Professionals in London & UK Ltd: ZC009011
We would, however, appreciate the opportunity to address your concerns before you contact the ICO — please reach out to us first at hello@indiansinlondonuk.com.
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These include:
No method of transmission over the internet is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
Some of our third-party service providers — including Google (GA4), Meta (Facebook Pixel), and Mailchimp — may process your data outside the UK or European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses or the UK adequacy framework, in accordance with UK GDPR requirements.
Our Website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at hello@indiansinlondonuk.com and we will delete it promptly.
Our Website contains links to third-party websites — including our channel partners, community sponsors, and service provider listings. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the top of this page will reflect any revisions.
We encourage you to review this policy periodically. Where changes are material, we will notify you by email or by a prominent notice on the Website.
Your continued use of the Website after any update constitutes your acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Indian Professionals in London & UK Ltd — Data Controller
128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@indiansinlondonuk.com
WhatsApp: +44 7570 766017
Company No. 16609759 · Registered in England & Wales
ICO Registration Ref: ZC009011